Whether you’re moving across Indianapolis or just down the street, hiring a professional moving company can feel like a leap of faith. What will the process look like? How much will it cost? Will your belongings be safe?
At Hermit’s Moving & Handyman Services, we believe the best move starts with clear expectations. In this post, we’ll walk you through exactly what happens when you hire us — from your first phone call to the final box delivered — so you can feel confident and prepared every step of the way.
Step 1: Getting Your Free Estimate
Every move starts with a conversation. When you reach out to us — by phone, email, or through our website — we’ll ask you a few key questions to understand your move:
- What is the Origin Address? Are there any stairs? If so, how many?
- What is the Destination Address? Are there any stairs? If so, how many?
- What’s the access like at both locations? (Stairs, elevators, long carry distances, narrow doorways)
- Please list all the items you will need help moving including an estimated number of boxes, bags, or totes.
- Are there heavy or specialty items like pianos, safes, gun safes, or Sleep Number beds?
- Do you need packing services, or will you handle that yourself?
The more details you share, the more accurate your estimate will be. We offer hourly rate estimates for most local moves, so you’ll know exactly what to expect per hour with no hidden fees.
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Pro tip: Walk through every room — including the garage, attic, basement, and outdoor areas — before your estimate call and take photos of everything. It’s easy to forget about items tucked away in storage!
Step 2: Scheduling Your Move
Once you’re happy with your estimate, we’ll lock in your moving date. We’ll confirm:
- Start time — We’ll arrive on time and ready to work
- Crew size — Based on the size of your move, we’ll assign the right number of movers
- Truck and equipment — We bring everything needed: moving blankets, shrink wrap, dollies, straps, and packing tape
We’ll also send you a confirmation with all the details so there are no surprises on moving day.
Step 3: Moving Day — What to Expect When We Arrive
On the big day, here’s how things go:
🚚 Arrival & Walk-through
Our crew will arrive at the scheduled time in a fully equipped moving truck. The crew lead will do a quick walk-through with you to:
- Collect signatures and photos for the BOL.
- Identify everything that’s being moved
- Note any fragile or high-value items
- Discuss any special instructions (“this goes to the garage,” “that bookshelf needs to be disassembled,” etc.)
- Point out any access concerns
🛡️ Protecting Your Belongings
Before anything goes on the truck, we take care to protect your furniture and home:
- Furniture is wrapped in moving blankets and secured with shrink wrap
- Mattresses and box springs are protected
- Floors and doorways are treated carefully to prevent scuffs and damage
- TVs and fragile items are given extra attention and padding
We treat your belongings like they’re our own — because that’s the standard we hold ourselves to.
📦 Loading the Truck
Our movers are trained to load efficiently and safely:
- Heavy items go on first, closest to the cab
- Fragile items are secured and padded
- Every inch of space is used strategically to prevent shifting during transport
- Straps are used to lock everything in place
Step 4: Transport & Unloading
Once everything is loaded, we’ll head to your new location. When we arrive:
- The crew lead will check in with you on where everything goes
- We unload carefully and place furniture exactly where you want it
- We reassemble any furniture we took apart (beds, desks, shelving, etc.)
- We do a final walk-through with you to make sure nothing was missed
Our goal is to get you settled in your new space as quickly and smoothly as possible.
Step 5: After the Move
Once the job is done, we’ll wrap up the final details:
- Final billing is based on the actual time worked (for hourly moves), so you only pay for the time it takes
- We’ll collect payment and make sure you’re 100% satisfied
- If you notice anything after we leave, just give us a call — we stand behind our work
What’s Included in Every Move?
When you hire Hermit’s Moving & Handyman Services, here’s what comes in our base package:
| Included | Details |
|---|---|
| Moving truck | Fully equipped and ready to go |
| Moving blankets | For wrapping and protecting furniture |
| Shrink wrap | To secure blankets and protect upholstery |
| Dollies & hand trucks | For heavy items and efficient loading |
| Straps & ramps | For safe loading and transport |
| Furniture disassembly/reassembly | Beds, desks, shelving, and more |
| Professional crew | Trained, professional movers |
Why Indianapolis Trusts Hermit’s Moving & Handyman Services
We’re not a franchise or a faceless corporation. We’re a locally owned and operated company that takes pride in serving our community. Here’s what sets us apart:
- Transparent pricing — No hidden fees, no bait-and-switch quotes. We discuss EVERY charge up front
- Professional, trained crews — Every mover is trained on proper techniques for wrapping, loading, and handling
- Clear communication — From your first call to the final box, you’ll always know what’s happening
- Respect for your home — We protect your floors, walls, and belongings at every step
- Locally owned — We live and work in Indianapolis, and our reputation matters to us
Ready to Book Your Move?
Whether you’re moving a studio apartment or a five-bedroom house, Hermit’s Moving & Handyman Services is here to make it stress-free. We serve Indianapolis, Carmel, Westfield, Noblesville, Greenwood, Fishers, Bloomington, and the surrounding areas.
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Get your free estimate today!
- 📞 (765) 274-7940
- 📧 info@hermitsservices.com
- 🌐 www.hermitsmovingservices.com
Hermit’s Moving & Handyman Services is a trusted, locally owned moving company serving the greater Indianapolis area. We specialize in local residential moves, furniture assembly, TV mounting, junk hauling, and handyman services.